Bob's Public Service Announcements
Key things I don't want to lose and/or may be useful to others.
Tuesday, January 24, 2017
NPS benchmarks for training
http://www.apasseducation.com/blog/corporate-training-and-net-promoter-score
https://cdns3.trainingindustry.com/media/17769239/knowledge_advisors__7.16.14.pdf
https://www.surveymonkey.com/mp/net-promoter-score-benchmarks-customer-loyalty/
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